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So, from the previous, FTV ME has installed FTVS, but it's known as FTV ME and is listed as so. You won't see "FactoryTalk View Studio" listed as installed unless you had only FTVS installed as a single purchase. The other items in bold were also installed by FTV ME.
The question more so is should you?
FTV ME v5.10 is a little older as I had expected and is lagging behind some of the other installed applications. FTSP v2.10 was in use around the time of FTV ME v5.00 and v5.10. Remember, there can be several installed applications dependant on FTSP at any one time. So something else more newer has installed FTSP v2.30, which is too new for FTV ME v5.10. This sort of lagging behind between interdependent versions happens from time to time and you either have to update the offending older software, or patch it...
The Technote below: 106083, from Rockwell's Knowledgebase, provides details on your specific issue, and a patch to apply to FTV ME v5.10 to make it compatible with the newer version of FTSP. If you can't view the Technote, then register with the KBase, it's free. You can then view any Technotes marked as "Access: Everyone". If a Technote is marked "Access: TechConnect", it means you require a Support contract to view it, which I assume you don't have? I always post the "Access" level for these links so users can quickly see if they will be able to view them or not, rather than clicking it only to be disappointed.
Just read this Technote please, don't act on it...
106083 - FactoryTalk View SE/ME 5.10.00 Patch for error messages when launching View Studio or client after upgrading FTSP to CPR9 SR3
Access Level: Everyone
That Technote advises you to first update to a Patch Roll-up dated 2010, before applying the linked patch. As the Technote is a little older now, the Patch Roll-up they refer to is considerably newer (Oct 2014), and does now include the patch you require and many others. I only pointed you to that Technote above to provide some specific details on the issue. A Patch Roll-up includes many cumulative patches rolled into one...
466418 - FactoryTalk View - Patch Roll-up for CPR9 SRx
Access Level: Everyone
The Roll-up is nearly 160MB, but it does include many patches that you don't require. It will, however, only install the patches your system does require.
After downloading - to install, find the "InstallAllPatches" file and run that.
If you have any difficulties downloading the file, I have a copy of it should you need me to upload it for you.
Regards,
George
Padraic said:I read them from the folders. Here are the version details from the installed programs list.
RSLinx Classic 2.57.00[/COLOR]
RSLinx Enterprise 5.20.00000
RSLogix 500 English 8.30.00
Rockwell Windows firewall Configuration utility1.00.05
Rockwell Automation USB CIP Driver Package
Redundancy Module Config Tool
Factory Talk Activation Server 3.02
Factory Talk Diagnostics 2.30
Factory Talk Services Platform 2.30
Factory Talk View Machine Edition 5.10.00
I'm using XP SP3
When I look at the installed list of programs I don't see FTVS, but when I go to start, programs, Rockwell Software, Factory Talk View, FTVS & FTV ME are listed there.
So, from the previous, FTV ME has installed FTVS, but it's known as FTV ME and is listed as so. You won't see "FactoryTalk View Studio" listed as installed unless you had only FTVS installed as a single purchase. The other items in bold were also installed by FTV ME.
Padraic said:...Also the warning I get when starting FTV ME regarding the FT Services Platform, it says that I need version 2.10 although I have version 2.30. Can I install an earlier version?
The question more so is should you?
FTV ME v5.10 is a little older as I had expected and is lagging behind some of the other installed applications. FTSP v2.10 was in use around the time of FTV ME v5.00 and v5.10. Remember, there can be several installed applications dependant on FTSP at any one time. So something else more newer has installed FTSP v2.30, which is too new for FTV ME v5.10. This sort of lagging behind between interdependent versions happens from time to time and you either have to update the offending older software, or patch it...
The Technote below: 106083, from Rockwell's Knowledgebase, provides details on your specific issue, and a patch to apply to FTV ME v5.10 to make it compatible with the newer version of FTSP. If you can't view the Technote, then register with the KBase, it's free. You can then view any Technotes marked as "Access: Everyone". If a Technote is marked "Access: TechConnect", it means you require a Support contract to view it, which I assume you don't have? I always post the "Access" level for these links so users can quickly see if they will be able to view them or not, rather than clicking it only to be disappointed.
Just read this Technote please, don't act on it...
106083 - FactoryTalk View SE/ME 5.10.00 Patch for error messages when launching View Studio or client after upgrading FTSP to CPR9 SR3
Access Level: Everyone
That Technote advises you to first update to a Patch Roll-up dated 2010, before applying the linked patch. As the Technote is a little older now, the Patch Roll-up they refer to is considerably newer (Oct 2014), and does now include the patch you require and many others. I only pointed you to that Technote above to provide some specific details on the issue. A Patch Roll-up includes many cumulative patches rolled into one...
466418 - FactoryTalk View - Patch Roll-up for CPR9 SRx
Access Level: Everyone
The Roll-up is nearly 160MB, but it does include many patches that you don't require. It will, however, only install the patches your system does require.
After downloading - to install, find the "InstallAllPatches" file and run that.
If you have any difficulties downloading the file, I have a copy of it should you need me to upload it for you.
Regards,
George
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