BAJ
Member
Hello all,
We have a new customer who had a large A-B servo motor rebuilt and after reinstalling it they are getting a fault on the Kinetix 6000 (SERCLOSE). At first I was pretty sure the motor-encoder phase just needed to be reset, but after a little digging, we found out that the encoder on the motor was replaced. The drives are stuck at "3" in the power up sequence. A little more digging and we find that the encoder they replaced it with isn't the same, it's an Stegmann SRM50 and the original motor apparently had an SRM60. Since these are smart encoders I'm sure Kinetix is balking at the encoder change, knowing the encoder doesn't fit the profile it has for the selected motor.
Sooooo, any suggestions? Is there anyway to tweak this in Logix? My guess is they are either going to need to find an SRM60 encoder to stick in there, pay AB to build a custom profile, or just buy a new motor.
Any info would be appreciated.
Cheers,
-Brad
We have a new customer who had a large A-B servo motor rebuilt and after reinstalling it they are getting a fault on the Kinetix 6000 (SERCLOSE). At first I was pretty sure the motor-encoder phase just needed to be reset, but after a little digging, we found out that the encoder on the motor was replaced. The drives are stuck at "3" in the power up sequence. A little more digging and we find that the encoder they replaced it with isn't the same, it's an Stegmann SRM50 and the original motor apparently had an SRM60. Since these are smart encoders I'm sure Kinetix is balking at the encoder change, knowing the encoder doesn't fit the profile it has for the selected motor.
Sooooo, any suggestions? Is there anyway to tweak this in Logix? My guess is they are either going to need to find an SRM60 encoder to stick in there, pay AB to build a custom profile, or just buy a new motor.
Any info would be appreciated.
Cheers,
-Brad