plc noob
Member
Does anyone use or know of a free or lowcost solution for managing tech support cases.
We use tech support quite alot.Primarily AB and they give you a case number.We typically try to manage this in a word file and keep the status updated.But with multiple people using the sheet and many cases it gets cumbersome to manage and keep up to date
Anyone have a better idea?
We use tech support quite alot.Primarily AB and they give you a case number.We typically try to manage this in a word file and keep the status updated.But with multiple people using the sheet and many cases it gets cumbersome to manage and keep up to date
Anyone have a better idea?