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I returned to a facility that I had installed 3 Red Lion G310 Series Touch Screens to install a Factory Talk View workstation. The G310s have been running the facility using an Allen Bradley PLC with no problems and no lagging. I used a compact flash card to enable the TCP/IP Remote download feature, and now every touch screen terminal is acting very strange. I used the stopwatch feature on my cell phone and every 30 seconds exactly the data populates, and then 30 seconds later it loses connectivity and all data stops coming in. This cycle continued every 30 seconds for hours. Nothing I did, no settings I changed, and no back dated versions of the crimson 3.0 file I originally created change the 30 second time in/ time out. Red Lion Controls "engineer" had no helpful information, as every time i call, I don't even know why I bother. I even went so far as to take all other touch screen terminals off of the network and the single terminal I left continued the same cycle. The network that is running on the location is a redundant fiber optic loop, and with everything online I am only using 2% of the bandwidth, so I know it is not a network issue. I do know that when I used the flash card to enable the remote download feature it updated the firmware on each terminal. I highly suspect that this is what caused my problem, because that is exactly when this issue began. The problem is I cannot find any information on how to factory reset the terminals or how/if i can back date to the original firmware. Google is no help, and as I said, the Red Lion "engineer" was rude, un-informative, and tried to get me off the phone as fast as possible. The Factory Talk View station is working flawlessly, thank goodness, but neither myself nor my boss who is with me has any idea what is going on with this 30 second thing. It is our first time using the Red Lion terminals, per the customers request, and from start to finish the Red Lion terminals have been nothing but a nightmare. If anybody out there has any information that can help, I will take anything I can get. ~Mike~