Basically, I need the latest version of the Rockwell "PF525_Faceplate_AOI"
THe one I have is v1.0 from 2018
I went to the PCDC and typed "Library" in the search box per tech note ID: IN8952 and I have downloaded much of what this yielded, and I got multiple AOIs for Powerflex but not the exact one "PF525_Faceplate_AOI"
I also used tech note "ID: QA19905 | Access Levels: Everyone
PowerFlex 525 Drive AOIs and Faceplates"
This gives a link to a download from 2015???
This week I have talked to 5 different people from Rockwell tech support and received the worst tech support experience of my 15 year career.... I don't know if all the decent Rockwell people were on vacation this week because of Labor day or something, but it was terrible... Usually I'm happy with Rockwell tech support but not this week. Just venting but also curious if anyone else experienced this?
THe one I have is v1.0 from 2018
I went to the PCDC and typed "Library" in the search box per tech note ID: IN8952 and I have downloaded much of what this yielded, and I got multiple AOIs for Powerflex but not the exact one "PF525_Faceplate_AOI"
I also used tech note "ID: QA19905 | Access Levels: Everyone
PowerFlex 525 Drive AOIs and Faceplates"
This gives a link to a download from 2015???
This week I have talked to 5 different people from Rockwell tech support and received the worst tech support experience of my 15 year career.... I don't know if all the decent Rockwell people were on vacation this week because of Labor day or something, but it was terrible... Usually I'm happy with Rockwell tech support but not this week. Just venting but also curious if anyone else experienced this?