8384 - RSLinx Classic System Clean Up Procedures
Access Level: Everyone
Date Created: 08/22/2000 03:34 PM
Last Updated: 06/04/2013 05:38 AM
Question
I'd like to clean up my RSLinx Classic system files. Any suggestions?
What should I do if RSLinx Classic will not uninstall completely?
Answer
Clean-up/Removal Instructions for RSLinx 2.30 and Above
In the following procedures, some steps:
- May not be possible.
- May not work correctly.
- Something may just not be present.
If this is the case, IT'S OK. Just move on to the next step.
Also, remember that each install/uninstall is usually different. Don't expect the same procedure to work exactly the same every time. Sometimes a little thought or originality will help a great deal. Use this information as a GUIDELINE ONLY!
Potential Interference from Logix Clock Update Tool
If the Logix Clock Update tool is configured to startup on boot, it may hold onto some components of RSLinx, which may prevent a clean uninstall. If possible, please disable this, then reboot to uninstall RSLinx.
Warning: Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Rockwell Automation cannot guarantee that these problems can be solved. Modify the registry at your own risk. Always back up your registry before making any changes.
Standard Clean-up Procedure
- From the Control Panel's Add/Remove Programs applet, uninstall RSLinx Classic.
- From the Control Panel's Add/Remove Programs applet, uninstall whichever of the following Rockwell applications you may have installed:
- Software Harmony Runtime
Or
- Harmony Runtime 2
Please note that with a newer version of RSLinx Classic, neither will be present, in which case skip to step 3.
- From Windows Explorer, carefully delete the directory shown below.
(32-bit O/S)
X:\Program Files\Rockwell Software\RSLinx directory
(64-bit O/S)
X:\Program Files (x86)\Rockwell Software\RSLinx directory
where X is the drive on which RSLinx is installed
DO NOT delete the entire X:\Program Files\Rockwell Software (64-bit X:\Program Files (x86)\Rockwell Software) directory!
- From Windows Explorer, carefully delete the files shown below.
(32-bit O/S)
X:\Program Files\Rockwell Software\RSCommon\harmony.* files
(64-bit O/S)
X:\Program Files (x86)\Rockwell Software\RSCommon\harmony.* files
where X is the drive on which RSLinx is installed
- Run the Registry Editor by doing the following:
- Click Start->Run.
- In the dialog box, type regedit.
- Create a backup copy of the registry as follows:
- Click Registry->Export.
- Save the copy to a secure directory.
- Delete the following keys from the registry. Do not delete anything other than the ones specified below.
a. 32-bit OS - HKEY_CURRENT_USER\Software\Rockwell Software\RSLinx
64-bit OS - HKEY_CURRENT_USER\Software\Rockwell Software\RSLinx
b. 32-bit OS - HKEY_LOCAL_MACHINE\SOFTWARE\Rockwell Software\Harmony
64-bit OS - HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Rockwell Software\Harmony
c. 32-bit OS - HKEY_LOCAL_MACHINE\SOFTWARE\Rockwell Software\RSLinx
64-bit OS - HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Rockwell Software\RSLinx
d. 32-bit OS - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\RSLinx.exe
64-bit OS - HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432\Microsoft\Windows\CurrentVersion\App Paths\RSLinx.exe
e. 32-bit OS - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ {34540622-805E-4CC7-98CF-65A43E99CF4D}
64-bit OS - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ {34540622-805E-4CC7-98CF-65A43E99CF4D}
64-bit OS also delete - HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432\Microsoft\Windows\CurrentVersion\Uninstall\{34540622-805E-4CC7-98CF-65A43E99CF4D}
f. 32-bit OS - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\RSLinx ### (all versions listed)
64-bit OS - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\RSLinx ### (all versions listed)
64 bit OS also delete - HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432\Microsoft\Windows\CurrentVersion\Uninstall\RSLinx ###(all versions listed)
g. 32-bit OS - HKEY_CLASSES_ROOT\Installer\Products\{22604543E5087CC489FC564AE399FCD4}
64-bit OS - HKEY_CLASSES_ROOT\Installer\Products\{22604543E5087CC489FC564AE399FCD4}
h. 32-bit OS - HKEY_USERS\.DEFAULT\SOFTWARE\Rockwell Software\RSLinx
64-bit OS - HKEY_USERS\.DEFAULT\SOFTWARE\Rockwell Software\RSLinx
- Reboot the system
NEVER DELETE
- Anything out of the RSCommon folder other than the Harmony.* files.
Or
- HKEY_LOCAL_MACHINE\SOFTWARE\Rockwell Software\Setup key on a Windows NT/2000/XP PC
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Rockwell Software\Setup key on a Windows 7 PC