something else to consider ...
but did not get (or can't find) the programming software RSLogix5000 or anything else for that matter.
that "anything else" statement raises a red flag ...
I'm not trying to needlessly complicate this matter, but before you go any further (and spend any of your company's money), you really need to talk with the folks who originally built and programmed the machinery ...
big question:
do they mind if you "work on" the program for the machinery yourself? ...
the reason that I'm asking:
it is possible (not CERTAIN – but POSSIBLE) that the original programming company regards the program as their own "intellectual property" ... IF (big IF) that is the case, then it's also possible that they have protected the code with something along the lines of a password system ...
IF the code has indeed been password protected, then having a copy of the RSLogix5000 software will probably do you no good – since you probably won't be able to "log on" to the processor in the first place ...
best possible scenario (cross your fingers):
the original programmer will fully agree to your working on the code yourself – and they will be willing to give you a copy of the application file (.ACD extension) ...
a worse scenario:
the original programming company has "protected" the code – and considers it to be their own intellectual property ... in cases like this, the original programming company may regard any type of service to the machine as a "revenue stream" – and may expect to make money every time you need them to provide some type of additional service ...
so ...
once again, I suggest that you call them up and ask them for a copy of the project file ... see what they say ...
maybe you don't have a problem at all in this area – but then again, maybe you do ... I've seen companies before who have thrown quite a bit of money down the drain by not covering these types of details first ...
a simple mistake here could be very hard to explain to your boss ...