I am currently trying to load RS View ME and Supervisory Edition on my PC. However right at the end of the installation I am getting an error that says the software needed for the installation is not being detected therefore the installation cannot complete? I read that you need Service Pack 2 which I should have running on this PC. I went to the microsoft site for updates and it states that I do have service pack 2. How can I find out if I really do have it and if it is running? Also could there be another reason I cannot install this software? I am using Windows XP if that helps..........