I have no experience with Eaton HMIs. I downloaded the Galileo software and I am trying to get the file on a HMI (XV-102-H3-70twrl-10) to modify a few things.
There’s a button on the side of the panel. Press it and the Galileo application will stop. See if there is a BACKUP directory with a zip file in it. This could be on the panel’s file system or on a storage card that is in the panel. If you can’t find that then you are out of luck.