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But why can't you answer to the point of my problem, have you ever had this problem too ?
And if so, why ... ?
I'm not asking to comment my reaction, we all were frustrated once in our lives, especially when using siemens.
En german guy said to me this week: Siemens stands for SieNemens. For germans and dutch people out there, u'll understand what he ment.
They are starting up a line with Sinamics in our factory, Sinamics is new, and for the Siemens guys out there, u all know: Siemens and new = no good. They are allready 3 weeks trying to startup the line, many many problems with the Sinamics...
They made the Starter configuration offline, OFFCOURSE, THAT's NORMAL, then they arrive at our factory and want to download their configuration, nothing works because the topology of the Sinamics is not the same as the online one, only for correcting this: ONE WEEK, owyeah, 40 motors...
Maybe they'll send us a service pack or a hot fix, hahaha