My company (in Louisiana) has considered teaching classes for our customers, but there is great difficulty in developing a plan for everybody, as you mix rank beginners with experienced personnel. I currently use both of the products you mention.
It sounds like you would benefit from a basic PLC class. Call the Reynolds company and see if there are any AB training classes, or "home grown" classes scheduled for the near future.
I'm sure you could benefit from a Wonderware class as well - I had to pick it up on my own, but I have experience in so many HMIs going back... well, a long time. WW is not the easiest for a beginner to pick up.
Or you could just contract the whole mess out, hint hint...