pauloroberto
Member
Hello everyone,
I'm experience a problem that seems like many opened cases in here but none is exacly like mine is.
We work with intouch and it talks with kepware 5 by modbus TCP. The main problem is with alarm summary management. I do the management basically at my CLP so when a alarm condition is on, I set a bit, the alarm summary gets that, operator reckon and it return to me another tag to let me know the operator acknowledge the alarm.
So, the main problem is that many times, we reckon and we don't get the bit back. There's no pattern, it occurs with many alarms so it is now a script problem I think.
I wonder if there's a way for condition alarm summary to put the alarm to ACK only if it receives a confirmation like a PLC bit
I've made a call to wonderware and they have sent me a software configuration to make my system works smoother because I guess they think we are overcharged, but I guess it is not the problem.
Does someone has a good configuration or script to share?
We have made a troubleshooting and we are sure the problem is the comunication between Intouch and Kepware they don't talk as good as they needed.
My config is:
My PLC scan is 200 ms
Kepware scan is 1000 ms
Intouch update for Time Variables 1000 ms
Intouch Tick Interval: 100 ms
Thanks
PR
I'm experience a problem that seems like many opened cases in here but none is exacly like mine is.
We work with intouch and it talks with kepware 5 by modbus TCP. The main problem is with alarm summary management. I do the management basically at my CLP so when a alarm condition is on, I set a bit, the alarm summary gets that, operator reckon and it return to me another tag to let me know the operator acknowledge the alarm.
So, the main problem is that many times, we reckon and we don't get the bit back. There's no pattern, it occurs with many alarms so it is now a script problem I think.
I wonder if there's a way for condition alarm summary to put the alarm to ACK only if it receives a confirmation like a PLC bit
I've made a call to wonderware and they have sent me a software configuration to make my system works smoother because I guess they think we are overcharged, but I guess it is not the problem.
Does someone has a good configuration or script to share?
We have made a troubleshooting and we are sure the problem is the comunication between Intouch and Kepware they don't talk as good as they needed.
My config is:
My PLC scan is 200 ms
Kepware scan is 1000 ms
Intouch update for Time Variables 1000 ms
Intouch Tick Interval: 100 ms
Thanks
PR