To recover from a firmware update failure, for example, fatal code 0F, you need to
restore your terminal to its out-of-box, factory default state.
Follow these steps to restore factory defaults from Maintenance mode.
1. Press and hold the DEFAULT switch on the back of the logic module.
2. Press and release the RESET switch.
3. Release the DEFAULT switch.
The maintenance menu is displayed.
Maintenance Window with Safe Mode Selected
default button pressed, please select maintenance options
Maintenance Menu -- ver 0x.xx
Special BOOT Action - SAFE Mode
Reboot with selected options Selects the special BOOT
action that will be
executed during this system
boot.
- SAFE mode-------------------------
The system will start in the
configuration mode of
FactoryTalk View ME Station.
- IMPORTANT-------------------------
FactoryTalk View ME Station
will load at start up not
the custom HMI application.
The HMI application will
start normally the next
time the terminal is rebooted.
The version refers to the
boot loader.
TIP Terminals require an attached USB keyboard to navigate in Maintenance mode.
154 Rockwell Automation Publication 2711PC-UM002C-EN-P - March 2015
Chapter 8 Troubleshooting
4. Press the down arrow on the keyboard to select the following option:
Special BOOT Action -None
5. Press the right arrow three times to select the following option:
Special BOOT Action - Restore Factory Defaults
6. Press the up arrow to select ‘Reboot with selected options’.
7. Press Enter on your keyboard to initiate the factory default restore process.
The terminal is returned to its out-of-box state, including the firmware,
registry, file system, and storage areas. All user data is lost after the restore.