5069-Serial module connected to Sato S84EX Printer

[tdavid1]

I have a new L306 CompactLogix running V33 with a 5069-Serial module in order to send data through RS-232 to a Sato S84EX printer. I'm unable to get the data to the printer, no jobs are showing up in the print queue.
We know the data gets sent - we tested it connected from Channel 0 to Channel 1 and saw receive data.
I tried Generic ASCII as well as DF1 point to point with no luck.

 

[JRoss]

That module just sends out raw ASCII, is that what your printer is expecting? Have you double checked all the serial settings (baud rate etc)? When working with a new serial device, I usually use a software like RealTerm to figure out how to talk to it from my computer before programming the PLC. It's a lot easier to try different settings and you can see the responses from the device. That way I can figure out what and how to set up the comms on the PLC.