AB 1305 Drive Password

[Constantin]

ARCHIE

THE RESET PASSWORD IS
******EDITED OUT- Sorry, but revealing backdoor passwords doesn't seem ethical, so it shouldn't stay here. Thx, phil melore******.

Constantin

 

[Rick Densing]

Re: q argumentuit with the personal

I cant beleive you guys turning this place to a soap opera which is not part of helping people.Stay with the issue help or dont help period.

If it weren't for the soap opera part, many of us would not have our interest held long enough to stick around and help people.

 

[Allen Nelson]

When I post in this site, I don't feel like I'm participating in a Miss America type peagant ...

You mean you're NOT trying for Miss Congeniality?

I just hope they don't have the same accounting firms has Wolrdcom

Amen. Most posts bashing AB, I think, stem from a desire for AB to improve, not to go away.

 

[john paley]

You guys just don't know how to handle the "specialists" at AB. I've been using slc 5/04's for a long time. Sometime during the past 4 years, they came out with a firmware upgrade that stepped on my preproven STI routines. Seems that when you did an online program change, the STI simply stopped being scanned, if the system status STI latency bit had been set to 1. To fix it, you had to go from program and back to run. This ****ed me off.

So a year or two later, they comes out with another firmware revision that addressed, and fixed, the STI thing. So I goes to my AB distributor for the upgrade kit, and I figures they owe it to me for free, because I didn't want or need the new features of the firmware, I just wanted it to fix the processors I had in house with a problem that AB had inserted into my code. They tells me I have to pay like $110 for the firmware, and I can't have it for free. This really ****ed me off.

So I goes on-line to the support website and writes AB a nasty e-mail--I called them arrogant SOB's and told them my story about the STI's that should and don't work right. I also mentioned that Omron, Siemens and a few others sold PLC's every day, too. THE NEXT DAY--early A.M.--the support MANAGER (the guy with the fancy tie, starched shirt, and diamond cufflinks) calls me and apologizes over the phone--I had the firmware update kit in my hand--for free--the next day. The lesson here is, don't screw with the distributor, go directly to support--and be firm--you paid for the equipment and it should work correctly. Just call em arrogant SOB's to their face and they'll give you whatever it is you need. But, you better have a leg to stand on.

All in All though, AB is pretty good stuff, and easy to use. And I have always had good luck with the Rockwell Software support phones, as well as the website. Their processors just do little things for me that I didn't realize until I saw people in this forum trying to do manually with other systems. (TOF, data type conversions, etc) I wouldn't start a project with any other equipment. Maybe it's because AB is what I have used most, maybe it's because AB is better, I don't know. I just like it.

 

[Dave Williams]

Should have known when I posted this would happen.

 

[ganutenator]

Constantin, ****edited out by phil melore****, right to the point. If this is correct, this is what I was looking for when reading this post. good job, if your pulling our leg, then you suck

 

[Pierre]

AN wrote-> Amen. Most posts bashing AB, I think, stem from a desire for AB to improve, not to go away.

Yap! That's it.

 

[Ken Roach]

Good work, Constantin, you've rocketed to the bottom of my trustworthy scale.

I hope your drive's working correctly now, Archie.

 

[Operaghost]

So I guess the big question is: Did Archie read any of the posts on this thread? Did he get the help he was after? Ken, you offered him the opportunity to email you. Did he ever take you up on it?

OG

 

[Archie]

I have been reading the posts and appreciate the help (and entertainement) tremendously. My problem is resolved.

Thanks to all

 

[akreel]

Should have known when I posted this would happen.

My fault! I tried to take some heat off Ken and this thread exploded!

By the way, John Paley's right. Sometimes you've just got to get the right people on the phone. With your Microsofts, Ameritechs, Allen-Bradleys, Time-Warners, Siemens', and whatever the first person you talk to is usually just a human shield. If you really want to get something out of them, you've got to rattle the cage a bit. And like John said, make sure you're the one holding all the cards!

AK

 

[Operaghost]

But it can be SO entertaining to watch sometimes!

OG

 

[glaverty]

My fault! I tried to take some heat off Ken and this thread exploded!

By the way, John Paley's right. Sometimes you've just got to get the right people on the phone. With your Microsofts, Ameritechs, Allen-Bradleys, Time-Warners, Siemens', and whatever the first person you talk to is usually just a human shield. If you really want to get something out of them, you've got to rattle the cage a bit. And like John said, make sure you're the one holding all the cards!

AK

Thanks for bringing Ameritech up Akreel, that brings back the bad memory of the $250 bill I just got to have a phone line installed in my new house.

 

[akreel]

Thanks for bringing Ameritech up Akreel, that brings back the bad memory of the $250 bill I just got to have a phone line installed in my new house.

Ah... So you went with the "solid gold" package. Good luck fighting that one!

AK

 

[Phil Melore]

backdoor closed again

Hi Folks,

Sorry I missed it till now... but it seems unethical to leave a backdoor password posted here.

Please don't post such things in the future.
Thanks for your cooperation!!!!