Digi One IAP Hz can ping, cannot connect Web URL

[bigLee]

Has anyone had similar issue? I have a digi one iap modbus tcp converter polling abs RTD data from pump controllers. I am new to the issue, but historian shows very spotty data back through 2016.

I've worked with digi ones before with success. I have the config file for this particular device. I can ping it. But I am unable to connect to check settings via the web interface. I also cannot hold a connection to the device IP through a modbus poller tool.

Aside from resetting to defaults. Any ideas on a fix on this or how to connect? Anyone know the default IP address? I've already ordered a replacement but these things are pricey.

Any info is as always appreciated.

Thanks,
Ben.

 

[Mad_Poet]

Check the cables and connectors?

Set up a 'continuous ping' and see if the connection media maintains communications?
(Wiggle connectors while monitoring the continuous ping?)

Poet.

 

[doctord]

We use this using radio signals to connect to remote devices. Some work great some have issues depending on the locations and radio types.