geniusintraining
Lifetime Supporting Member + Moderator
The 820 does have a serial port, but you will need to make the cable as you have screw connections on the 820.
The issue with that is that you need to configure the port before it can be used, by default its not usable, so you would need to download the project via Ethernet port before you can use the serial port... so odds are they can not use the serial port if they do not know the IP address.