Ron Beaufort
Lifetime Supporting Member
thank you, allscott ... you just made my day ...
Put me on the list also Ron.allscott said:Ron could you please right a book. Just pick a subject, I'd buy it.
Tom Jenkins said:One place I disagree with TW is in using cost as a sales tool. In my opinion it doesn't work well. In the first place, someone can always underbid you no matter what. In the second, some customers see low price as equivalent to low quality, or even worse, a guy that is so hungry they can get away with abusing him.
Charge the going rate, and remind cuctomers that you plan to do top quality work and expect to be paid accordingly. If they want it cheap, they should go elsewhere and come back to you when they want it right.
Kind of on the same note, know when to tell a good customer that what they want is not possible or you can't build it to be reliable. Offer them an alternative. If they insist on doing it in a way you don't feel will work, decline the job. That is probably a tougher decision to make than walk away from a bad customer. On one hand you my loose the customer, then again they will probably respect you in the end more for not being willing to do shabby workSAK-CO TECH said:
- Walk away from any known bad customers. One of the hardest things to do in business is to walk away from any kind of work. A non-paying customer