Gents, I'm trying to get my head around an issue on a panelview plus 1250 and looking for a bit of additional insight.
Until a couple of days ago, if the site had a power fail and the mains was restored, the panelview would reboot and automatically load the application and away we go....but now the panelview is only showing the windows desktop!.
I've not been to site yet so I'm dealing with the issue with secondhand information, but the site op has reset the panelview by pressing the reset button on the side and also by cycling the power but all he's getting is the windows (ce?) desktop showing a couple of icons. At no time does he get the rsview me config screen. No white box on boot etc to access the config screen.
so.. any ideas?.
How can I check if the .mer file is still present on the PV+ (is the folder / file hidden as per normal windows and you need to tell windows CE to search to include hidden files etc?) bearing in mind I can access the usual windows options - explorer etc) and if it's gone, any headaches or pitfalls using the transfer utility?
I'm new to rsview machine edition and rsview studio (but fine with the older panelbuilder software) and am trying to read through as much info as I can so I'm prepared as far as I can be before heading to site next week.
I do have the .mer and apa files for this particular panelview but I'm unsure of which firmware the PV plus is running or what firmware version the files I have are for. (rsview studio on my virtual m/c is 8.10.00)
Sorry not much info to go on at the moment but just looking for a couple of pointers in advance and trying to cover as many bases as I can.
Thanks in advance,
Bolty.
Until a couple of days ago, if the site had a power fail and the mains was restored, the panelview would reboot and automatically load the application and away we go....but now the panelview is only showing the windows desktop!.
I've not been to site yet so I'm dealing with the issue with secondhand information, but the site op has reset the panelview by pressing the reset button on the side and also by cycling the power but all he's getting is the windows (ce?) desktop showing a couple of icons. At no time does he get the rsview me config screen. No white box on boot etc to access the config screen.
so.. any ideas?.
How can I check if the .mer file is still present on the PV+ (is the folder / file hidden as per normal windows and you need to tell windows CE to search to include hidden files etc?) bearing in mind I can access the usual windows options - explorer etc) and if it's gone, any headaches or pitfalls using the transfer utility?
I'm new to rsview machine edition and rsview studio (but fine with the older panelbuilder software) and am trying to read through as much info as I can so I'm prepared as far as I can be before heading to site next week.
I do have the .mer and apa files for this particular panelview but I'm unsure of which firmware the PV plus is running or what firmware version the files I have are for. (rsview studio on my virtual m/c is 8.10.00)
Sorry not much info to go on at the moment but just looking for a couple of pointers in advance and trying to cover as many bases as I can.
Thanks in advance,
Bolty.