Hi,
I have a customer that has an intermittant issue with a PV+ (2711P-T12C6D1) and they would like to replace the PV+ with the latest PV+7.
They can only supply me the .mer file (at version V5.10). No .apa is availabe.
I have a couple of questions:
1. I presume I can downgrade the PV+7 firmware to V5.10 to accept the .mer file?
2. Can I then upgrade the fimware to V7 and be able to generate an .apa file?
Regards,
I have a customer that has an intermittant issue with a PV+ (2711P-T12C6D1) and they would like to replace the PV+ with the latest PV+7.
They can only supply me the .mer file (at version V5.10). No .apa is availabe.
I have a couple of questions:
1. I presume I can downgrade the PV+7 firmware to V5.10 to accept the .mer file?
2. Can I then upgrade the fimware to V7 and be able to generate an .apa file?
Regards,