panic mode
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we do custom equipment so everything is one of a kind, done per customers request and spec. we make three sets of documentations (as a package). one for us and two for customer (one goes inside cabinet and the other is archive i guess). each package includes printed copy of el. diagrams, pneumatic diagrams, any other instructions such as lubrication, troubleshooting manual etc. drawings are 11"x17", text file are 8.5"x11". plc program or hmi screens are NOT printed out (will do if customer asks and pays). last time i printed plc program out was five years ago. it was control logix program and printout was some 800 pages (just plc program, no tables etc.). each package also come with CD that contains folders with plc program, hmi program, pc programs in source code and executable, el. drawings in AutoCAD format (so they can make changes when machine ever needs upgrades, so far nobody did it them self, they always call us), pneumatic diagrams, bill of material, user manual, maintenance manual, electronic version of any parameter (such as laser scanner, nutrunner, devicenet, profibus, current EDS or GSD files) and any related manual that was used in project design (collection of PDF files such as motion controllers, ethernet cards, high speed counter cards, servo or vfd drives etc.). they get everything i would want if i had to repair or modify machine. this includes any datasheets, specs and even software if it's free (Movitools for SEW drives, Framework for DVT vision, ActiveSync etc.). the thing is that just because something is available for download, it doesn't mean that guy doing troubleshooting on a night shift or over weekend will have access to internet. this way they don't have to look for it when they really need it. we want the customer to keep track of documentation and programs. we keep records for three to five years. after that we might do cleanup of our archives.
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