AutomationTechBrian
Lifetime Supporting Member
Alright, Okie, you've got my curiosity. It's been so long since I've worked with that customer's setup... I can't remember the details. I just remember setting up the 2nd Ethernet port so he could see the HMI on his office laptop, and then thinking it would be nice if I could see it as well. But I just assumed I'd have to be on that network to do so.
A little bit later this afternoon, I'll hook up to my Stride account and dial into their machine. They power down the panels on the weekend, but the PLC and HMI and all the switches should still be on.
For some reason, I can't update the HMI program through the Ethernet port on this re-branded Red Lion. They included a note when I installed the HMI several years ago that said I couldn't use the Ethernet port for programming. So I have a serial cable with a USB converter that I just leave there for making changes. I don't know the details why... I just accepted that fact and moved on.
I remember feeling a little envious of everyone here using Crimson 3, while I was stuck with Eurotherm's "GUIcon 2.0". Red Lion has pretty good tech support, but Eurotherm was understandably a little weak for the HMIs they sold. I quickly found that I had to pretend I had a Red Lion HMI to get some of my questions answered. It was fine to ask some general questions... until the Red Lion tech would ask to see my file. Then I'd mention that I'm using the re-branded HMI, and they'd say he wasn't supposed to help me. ...ouch!
So while I would do another Red Lion HMI in a heartbeat, I'd probably never choose a re-branded HMI again. (Tangent: I remember a servo manufacturer salesperson giving a presentation on their system. He pulled out the HMI with their name on it, and I could see it was another re-branded Red Lion. I made a quick comment about it being a Red Lion HMI, then realized there's no way I'd go this route again.)
I'll poke around and get back. I'd like to nail some of this down a little more, whichever route I end up taking.
A little bit later this afternoon, I'll hook up to my Stride account and dial into their machine. They power down the panels on the weekend, but the PLC and HMI and all the switches should still be on.
For some reason, I can't update the HMI program through the Ethernet port on this re-branded Red Lion. They included a note when I installed the HMI several years ago that said I couldn't use the Ethernet port for programming. So I have a serial cable with a USB converter that I just leave there for making changes. I don't know the details why... I just accepted that fact and moved on.
I remember feeling a little envious of everyone here using Crimson 3, while I was stuck with Eurotherm's "GUIcon 2.0". Red Lion has pretty good tech support, but Eurotherm was understandably a little weak for the HMIs they sold. I quickly found that I had to pretend I had a Red Lion HMI to get some of my questions answered. It was fine to ask some general questions... until the Red Lion tech would ask to see my file. Then I'd mention that I'm using the re-branded HMI, and they'd say he wasn't supposed to help me. ...ouch!
So while I would do another Red Lion HMI in a heartbeat, I'd probably never choose a re-branded HMI again. (Tangent: I remember a servo manufacturer salesperson giving a presentation on their system. He pulled out the HMI with their name on it, and I could see it was another re-branded Red Lion. I made a quick comment about it being a Red Lion HMI, then realized there's no way I'd go this route again.)
I'll poke around and get back. I'd like to nail some of this down a little more, whichever route I end up taking.