Wizards,
It is amazing what you can find when you walk around an empty production floor.
During my daily wonder, I noticed that I have a few Keyence Safety Zone scanners that are making a horrible noise.
I reached out to Keyence, and they offered to set me up with a RMA to get them repaired, as needed.
I had another of this same model that got real loud and started to shake, causing the unit to fault the safety zone.
I sent it off to be repaired with the Keyence RMA, after the rep saw what the unit was doing. They returned the unit to me 3 weeks later stating they could not find anything wrong with the unit.
Now the scanners work just fine, but the noise coming from 3 of the 5 makes me worry that when we fire production back up they will want to fail.
The zone scanner is a SZ-V series unit.
Any direction would be greatly appreciated, I am at a loss as to why these are making so much noise and slightly shaking.
Gad
It is amazing what you can find when you walk around an empty production floor.
During my daily wonder, I noticed that I have a few Keyence Safety Zone scanners that are making a horrible noise.
I reached out to Keyence, and they offered to set me up with a RMA to get them repaired, as needed.
I had another of this same model that got real loud and started to shake, causing the unit to fault the safety zone.
I sent it off to be repaired with the Keyence RMA, after the rep saw what the unit was doing. They returned the unit to me 3 weeks later stating they could not find anything wrong with the unit.
Now the scanners work just fine, but the noise coming from 3 of the 5 makes me worry that when we fire production back up they will want to fail.
The zone scanner is a SZ-V series unit.
Any direction would be greatly appreciated, I am at a loss as to why these are making so much noise and slightly shaking.
Gad