Greetings to all,
I am working with a similar problem. The client I'm working with does not have a backup of a system that just came down. The PV+ 600 terminal is only displaying about 20% of the screen. Colors are completely messed up - temperatures in that room are usually way above 100degF, and is ALMOST in direct sunlight. I came across the same issue as the original poster did, and I just wanted to ask two quick questions. (I do have TechConnect, but for some reason they made some changes to our account and now the contract is not being loaded correctly. We're working on it.) Meanwhile...
1) Does the firmware update delete the applications? (I need to upload it given prior to replacing the terminal)
2) How do I identify which firmware version is loaded to the terminal? (Of course, the screen is not functional, and the ME Station Firmware appears to be corrupted.)
On the other hand, I tried communicating via serial port, and RSLinx does configure the DF1 Serial driver but the Factory Talk View ME communication does not. Has somebody else stumbled upon this same stone?
Please advise,
GFX