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Old June 30th, 2006, 01:37 PM   #5
Scorpip
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United States

Scorpip is offline
 
Join Date: Aug 2004
Posts: 15
I just got off the phone with Tech Support... Dan was his name...

There is a complete stoppage of production and shipment of all Panel view 1000's according to him.

He also said that all units before May of 2006 will not be a problem. The first one I bought was Jan or Feb I think. It fails just like the one just bought. He really did not know what to say about that. He also told me that I can be rest assured that Rockwell is loosing tons on money over this problem. They are working on it.

What about my problem? I am the customer... lol

Well anyhow... I hope it is solved soon... I think I am going to have a reset power button installed on the JB the MMI is installed in. Call it "AB fixitall"

(Maybe Microsoft engineers from the win 98 days work for Rockwell now?)
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