JesperMP said:
... Customers that ask for a different brand get a polite "no" or asked to accept 25% higer price + 100% longer delievry time. They then accept our standard. Even huge industrial conglomerates that try to impose their standards dont get treated differently.
I've worked on both sides of this fence. Having worked as an SI, I understand and appreciate your comment here. It's tough having a machine already developed with one hardware package, then having to convert it to another. Plus having to maintain all of those software packages, cables, spare parts, training...
Right now, I work for one of those "huge industrial conglomerates" -- and if I have a voice on a project (not a good assumption...) it IS worth the higher cost and longer delivery for an OEM to supply us with our standard hardware.
It make my life much, much easier to get hardware that we already support. With 45 facilities to support, anything I can do to make my life easier is worth a few extra $$.
We have standardized on AB. Right now, it appears that they provide the best local and global support in our locations. I have some experience with Siemens -- a great product, but not supported in half of our locations. I hear lots of good comments about Omron -- there is NO local support for them in this location. Period. I can't even really consider them an option. The closest Mitsi rep is approximately 200 miles away -- again, I can't consider them.
Actually, the OP's original question was which one is the best. Ultimately, all of the "major players" are good -- or they wouldn't be a "major player". For me, it comes down to support (not just here at my site, but local to all of our sites) and preference (which is typically formed by experience).