Hi guys,
Our customer has undergo a reinstatement for RSLogix 500, we've received a white envelop from Rockwell c/w a CD ROM, but when we need to activate the software from the web, it asked for Product Key. From the description , this product key only available from a red envelop, but we do not get these red envelop from the reinstatement package or the previous version of RSLogix 500. How do we get the product key to proceed?
A check on the previous RSLogix package box & CD rom only find the part number, 9324-RLxxx..., and serial number, 1012xxxxxx.
Please help.
Our customer has undergo a reinstatement for RSLogix 500, we've received a white envelop from Rockwell c/w a CD ROM, but when we need to activate the software from the web, it asked for Product Key. From the description , this product key only available from a red envelop, but we do not get these red envelop from the reinstatement package or the previous version of RSLogix 500. How do we get the product key to proceed?
A check on the previous RSLogix package box & CD rom only find the part number, 9324-RLxxx..., and serial number, 1012xxxxxx.
Please help.