I am having issues going online with a PLC in RSlogix5000. I need to pull the file from the processor for backup before we take the cell offline. We have never been online with the cell before but outside vendors have.
When I try to go online, I get an error that says "The controller I requested contains firmware revision 32.14. RSLogix 5000 support for this revision is not installed." I have versions 17-20 installed on the computer and the Rockwell download center comparison says they are compatible. Am I missing something that I need an early version? How do I know which version I need installed
When I try to go online, I get an error that says "The controller I requested contains firmware revision 32.14. RSLogix 5000 support for this revision is not installed." I have versions 17-20 installed on the computer and the Rockwell download center comparison says they are compatible. Am I missing something that I need an early version? How do I know which version I need installed