Ping Request Timed Out

[John Morris]

Good afternoon all

I'm a bit puzzled. 19 inch AB HMI. addressed 192.168.1.22. laptop 192.168.1.10. I can see it in Linx. I can download .mer to it. But all ping requests time out.

No switch, directly connected. Firewall is off and so is WIFI.

Need some direction.

Thank you for your time.

 

[DarrylR]

If it is Panelview Plus Performance (series B I think) "ping" is disabled by default.

 

[John Morris]

And it is a B series. Is there a way to turn it on?

 

[John Morris]

Found it
"windows menu" go to settings on your left side pane, and then services, scroll to the bottom and you will see a "ping service" toggle, enable it (you'll have to type in the other password you set initially), and if all is good, you should be able to ping the unit immediately.

This answer was provided by Ballak in a thread dated June 4 2022

Thanks for the push DarrylR