nachostraffic
Member
I'm trying to restore an MER file I uploaded from a client's machine.
Here's what's happening:
1. restore runtime application
2. select MER file I uploaded, leave password blank
3. leave name how it is and click finish
4. Once the progress bar hits Alarm Setup (on top) / Machine Alarms (on bottom) it asks for a username and password.
https://drive.google.com/file/d/1edrfTHyi9YTyq281G8AvFG45AKOW7o0d/view?usp=sharing
Plant engineers don't know of any username/password I can use.
The operators say they never have to enter credentials to this HMI.
I have tried the typical admin/password combinations.
Is there any way to get around this so I can restore it?
Here's what's happening:
1. restore runtime application
2. select MER file I uploaded, leave password blank
3. leave name how it is and click finish
4. Once the progress bar hits Alarm Setup (on top) / Machine Alarms (on bottom) it asks for a username and password.
https://drive.google.com/file/d/1edrfTHyi9YTyq281G8AvFG45AKOW7o0d/view?usp=sharing
Plant engineers don't know of any username/password I can use.
The operators say they never have to enter credentials to this HMI.
I have tried the typical admin/password combinations.
Is there any way to get around this so I can restore it?