USB to Serial Adapters - I know this has been covered...

[SNK]

I have recently been given a new PC from our IS dept, without a serial port as many people have in the last year or two. I know that there are links to Rockwell tech notes, I have them. But I swear that people have said that the DF1 driver works. I have tried everything that I know of to fix this thing.
I have swapped the COM4 USB-SERIAL to COM1. Still nothing.
I have uninstalled, reinstalled....several times. I think it is working with the OS with no issues, but with serial devices, not.
I have a Toshiba TECRA A3X.
I have an unknown NEW USB to serial device.
I have tried connecting to a ML1000, a SLC500, a SLC5/04, all with no luck.
Is the B&B Electronics USB-Serial device that much different?
I am trying to make the IS dept understand that this is a serious issue for the maintenance personnel at this plant. They just don't seem to care.
Any help?

 

[JERA]

Rockwell have a 9300-USBS USB to seriel adaptor and there is a driver for the adaptor.
So I think that you have to talk with Rockwell support about you can get the driver and about it will work with you adaptor.

Attach pdf file with the 9300-USBS

 

[Mickey]

Not all adapters work, this one does
http://www.keyspan.com/products/usb/USA19HS/

and this one ( I have this one )

http://www.aten.com/USB-Converter.htm

 

[jjsscram]

I have use one from I/O Gear, but I had to make my computer so that it would not go to sleep or hybernate mode. If you computer went into one of the two modes it was a pain to get it working again. I would try to get the AB usb adapter, or tell you IT dept that you have got to have a computer with a built in serial port.

jjsscram

 

[Ken Roach]

Throw away your "new unknown" USB to serial converter. Try throwing it away somewhere out of the office where nobody will try to recover it, like in a Sani-Kan or restaurant dumpster.

Then go buy a Keyspan 19HS. 100% of my customers who have these devices are pleased with their performance and compatibility both with RSLinx and everything else.