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Do you mean that the PLC has two network ports with different IP addresses? Or that it has one of these two addresses and the NAT device is configured to map the other address to that one?
The issue is pretty clearly that the two devices just aren't talking to each other, and the most likely culprit is something in your NAT setup.
Having the AENT on a separate network from the PLC is definitely an unusual setup in my experience; usually I'd set them up on the same (private) network, then use NAT to allow the public network to access the PLC but other devices.
It is the ladder, it has an address of 192.168.1.xxx and the NAT maps it to 10.201.104.xxx.