GE ENET station manager

Hi
I am just starting out at a new job full of GE systems.

I have a IC695ETM001 ethernet card which has a RS232 port for Station manager access.

I can currently see some info (such as IP, firmware version etc.) from the card when I connect with Putty and cycle the power but I cannot send commands to the card. I've tried Putty, hyper-terminal and a standalone Station manager terminal from GE but nothing works.

Anyone know whether I'm missing something?

In over 25 years of working with GE systems I have never had to use GE's station manager software. What are you trying to accomplish?
If you are trying to view the PLC program, you can't do it through the station manger port.

I'm wanting to do some monitoring on that card. We've put in a replacement time and time again. Every card that goes in has the "Log Empty" indicator light turn off after 30 seconds. So I want to view that log.

I found the issue.

Turns out that you need the serial cable provided by GE.

You can't just use a standard cable. Haven't checked the wiring configuration but theres something different.