danny.michael
Lifetime Supporting Member
Today I needed a PanelView standard with touch screen and DH+ communication to test a PLC/DCS upgrade. The old PanelViews at the customer site will remain. My problem is that I have two PanelView standard terminals, one is a keypad only with DH+ communication and the other is a touch only with RIO communications. I thought I could swap the comm modules and make the touch unit communicate on DH+. The comm modules all have the same connector to attach to the motherboard and I figured the PanelView operating system would see which type module was attached and just use it. But when I swapped the modules and went to communication setup it still had the RIO dialog with an error message that the communication hardware was faulted.
Rockwell support says the comm modules are not field replaceable. They also told me I had voided the warranty by opening the unit. How many years has it been since they sold these????
Anyway, does anyone know of a way to make a PanelView standard recognize a different comm module than the one that came in it?
Rockwell support says the comm modules are not field replaceable. They also told me I had voided the warranty by opening the unit. How many years has it been since they sold these????
Anyway, does anyone know of a way to make a PanelView standard recognize a different comm module than the one that came in it?