FactoryTalk ME Numeric Input not working

[Lisa3003Lisa]

Hey, within FactoryTalk ME I have this numeric input enable button and it is not working. On the HMI, I see the button and the label but when I tap on it the keypad does not pop-up.

I checked the button's properties, and the Keypad is selected within the menu. Also, the tag I use on the PLC end is a read/write tag. Within the connections tab I use the following tag for my value: {[CasePacker]ProductCodes[000].Conveyors.VFD_AccelerationConveyor_Speed}.

Also, I use tags for my min and max value, that check box is marked and the tags are working for other buttons.

I don't know why it is not working as all the other buttons with the same properties do work.

 

[KuulKuum]

Welcome to the PLCTalk forum community !

Have you checked the FactoryTalk Diagnostics to see if any issues are shown?
Also, try removing the min max values temporarily to see if that allows the keypad pop-up.

It is a good idea when asking for help to include the versions of software for the FT View Studio and runtime you are working with.

 

[Lisa3003Lisa]

Problem solved.

Diagnostics said the min tag value should be less than the max tag value... (obviously...)

Thank you