OkiePC
Lifetime Supporting Member
We have one RSView32 Works 1500 tag license that somehow was not listed in our tech support contract. The runtime license is fine and I was able to make some necessary edits under the grace period, so this is not urgent.
The license was never moved to a workstation, or not one that we've found, and the disk is apparently damaged now.
We weren't sure if we can get it replaced since we allowed our latest contract to omit that particular application. Apparently some years ago it got left off the contract before we started working here.
Anyway, since it's the weekend I thought I might get some input from some of the a/b guys on here. We're not sure if we have to pay a fee and roughly how big that fee might be to get this straightened out.
Thanks,
Paul
The license was never moved to a workstation, or not one that we've found, and the disk is apparently damaged now.
We weren't sure if we can get it replaced since we allowed our latest contract to omit that particular application. Apparently some years ago it got left off the contract before we started working here.
Anyway, since it's the weekend I thought I might get some input from some of the a/b guys on here. We're not sure if we have to pay a fee and roughly how big that fee might be to get this straightened out.
Thanks,
Paul