Hossein Rahimian
Member
hi everyone
im using OPERATOR PANEL SPOT PLUS 150 35W 24VDC AUTOMATA ID42003 (as hmi system) and automata optispark controller to control and monitor our boiler system.
communication protocol ( between hmi & controller ) is rs232 serial port.
The last time I used the system, everything was fine. But the next day, when I tried to test, it gave the following error
Error: file<prmbustcp.dll[2]> not found. "Photos are attached"
I checked the communication cable and connections everything was fine.
There is no problem with the software installed on the HMI panel.I suspect that the communication port hardware has a problem, maybe the IC is damaged. The hmi also has 3 com ports I checked all.when I disconnect the cable, it gives the same error again.
There are also two LEDs to show the connection between rx (Receive) and tx (Transmit). Only when the device is turned on does their light flash for a moment. Previously, when the connection was healthy, both led lights remained on.
Now I don't know how to solve the problem. any idea???
Best regard.
im using OPERATOR PANEL SPOT PLUS 150 35W 24VDC AUTOMATA ID42003 (as hmi system) and automata optispark controller to control and monitor our boiler system.
communication protocol ( between hmi & controller ) is rs232 serial port.
The last time I used the system, everything was fine. But the next day, when I tried to test, it gave the following error
Error: file<prmbustcp.dll[2]> not found. "Photos are attached"
I checked the communication cable and connections everything was fine.
There is no problem with the software installed on the HMI panel.I suspect that the communication port hardware has a problem, maybe the IC is damaged. The hmi also has 3 com ports I checked all.when I disconnect the cable, it gives the same error again.
There are also two LEDs to show the connection between rx (Receive) and tx (Transmit). Only when the device is turned on does their light flash for a moment. Previously, when the connection was healthy, both led lights remained on.
Now I don't know how to solve the problem. any idea???
Best regard.