Ken Moore is talking about the built in security features (password protection) that SOME panelview terminals have. If you don't see a security folder at all in PanelBuilder, your unit may not have this feature.
What you described sounds more like one that was home-brewed by the original programmer. If this is the case, then you will have to search for the address being used in hte PLC program to figure out how it was originally done.
You can open the offline panelbuilder project and open the screen in question, hover your mouse pointer over the item and it's PLC addresses should appear in the tool tip.
If they used a numeric entry for the password field, you will be concerned with the write tag which is written to the PLC and the display tag which is what will show up on the panelview screen...